Glowdeer questions

Frequently asked questions

Quick answers about size, setup, delivery and returns.

How big are the silhouettes?

Each silhouette is about 20 × 16.5 cm (the reindeer). A set of 7 spans roughly 1.4 m when hung side by side – perfect above a sofa, bed, fireplace or along the stairs.

How are they powered?

The LED string runs from a small battery box, so there's no plug or cable to hide. Batteries are not included.

Is it easy to hang?

Yes – most people are done in about 5 minutes. Hang the string with small hooks, adhesive clips or tape on a wall, window, mantel or stair rail.

Which styles can I choose?

10 styles: Reindeer, Santa's Sleigh, Christmas Mix, Candy Cane, Snowflake, Gingerbread, Gingerbread Jolly, Pine Tree, Starry Tree and Santa Claus. Every set contains 7 silhouettes.

How long does delivery take?

Orders are delivered within an average of 6–16 working days. You'll receive a tracking link as soon as your order ships. Ordering for Christmas? Order early!

Can I return it?

Of course. You have 14 days after receiving your order to withdraw – just use our withdrawal form. See the Return Policy for details.

How can I reach you?

Our team is happy to help – send us a message via our contact form and we'll get back to you as soon as possible.